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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Braedon Newton

September 8, 2026

5  out of  5
rating by Braedon Newton
"Katie and Debra are amazing"
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Edith Gregory

September 4, 2026

5  out of  5
rating by Edith Gregory
"Great Service!! Definitely recommend to anyone needing coverage."
We responded:
"Thanks Edith, we strive to exceed expectations!"
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Susan Orange

September 2, 2026

5  out of  5
rating by Susan Orange
"I'm thankful for State Farm insurance because after an accident (not my fault) my insurance company dropped me, I was shocked but moved on. As soon as I called State Farm everything moved perfectly. Been with them for several years now and yes I am very happy."
We responded:
"Thanks for sharing that, real world examples are always impactful not only for those going through them but others who might not realize the importance of a reliable company backing them."
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Amber Love

September 1, 2026

5  out of  5
rating by Amber Love
"Great insurance company! Friendly staff always there to help!"
We responded:
"We think our staff is pretty great as well!"
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Gwen Martin

August 27, 2026

5  out of  5
rating by Gwen Martin
"The representatives have very good customer service especially Katie Boitnott in the Rocky Mount, VA office. She is very knowledgeable and professional and knows exactly how to accommodate her customers."
We responded:
"Gwen, your words mean a lot and we are so excited to have Katie on our team. Please let her or any of us know if we can assist with anything in the future."
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Ashley Smallwood

August 24, 2026

5  out of  5
rating by Ashley Smallwood
"Always had a good experience working with this team of folks when I need to!"
We responded:
"Thanks Ashley"
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Tammy Palmer

August 21, 2026

5  out of  5
rating by Tammy Palmer
"Brandy Dillon is the best and saved me hundreds on insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office; we are biased but also think Brandy is the best. If you ever have any questions or need assistance, we’re here to help!"
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Priscilla Feather

August 21, 2026

5  out of  5
rating by Priscilla Feather
"I highly recommend Katie Boitnott with State Farm! Katie is absolutely wonderful to work with. She is friendly, knowledgeable, patient, and genuinely takes the time to make sure you understand your coverage and options. You never feel like you're just another customer or that she's trying to rush you through something.

Insurance can sometimes be confusing and stressful, but Katie makes the whole process so much easier. She is always willing to answer questions, explain things in a way that actually makes sense, and help you figure out what works best for you and your family.

It's hard to find people these days who truly care about the people they work with, and Katie is definitely one of them. If you're looking for someone who is professional, personable, and truly willing to go the extra mile, I definitely recommend giving Katie a call! ❤️"
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ryan pimlott

August 21, 2026

5  out of  5
rating by ryan pimlott
"Jacqi is an absolute rockstar!!! If you are looking for someone to really treat you like family and find ways to really help your lifestyle then this is your girl. Like a Good Neighbor..... No Jacqi is family now. Thank you for your professionalism."
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Carter Bohart

August 21, 2026

5  out of  5
rating by Carter Bohart
"Douglas was very knowledgeable and personable, and helped me get my renter’s insurance set up without having to deal with lots of stress. I would highly recommend them!"
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Beth Roman

August 21, 2026

5  out of  5
rating by Beth Roman
"I have absolutely loved having Deb and Jacob’s help with my auto insurance/life policies questions and needs. They are so polite and very efficient at getting the problem solved that may be brought to them. I highly recommend having these neighbors to back you up! 😃"
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Quinn Forrester

August 21, 2026

5  out of  5
rating by Quinn Forrester
"Super friendly team over here. Makes it feel like a family.
Jacqi just helped us save around 100$ a month in insurance as a family!"
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Avery Dobrzelecki

August 21, 2026

5  out of  5
rating by Avery Dobrzelecki
"Amazing staff and amazing service! Everyone is so helpful and friendly!"
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Tracy Eakin

August 21, 2026

5  out of  5
rating by Tracy Eakin
"Highly recommend!"
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Kayla Boitnott

August 21, 2026

5  out of  5
rating by Kayla Boitnott
"Ive had the best experience! Katie is very helpful and patient and answers all of your questions!! She has went above and beyond for our family! Forever grateful!"
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JuviJoker930 ! (Juvijoker930)

August 21, 2026

5  out of  5
rating by JuviJoker930 ! (Juvijoker930)
"Amazing customer service as well as great people. Highly recommend these guys when considering State Farm as your auto and life insurance provider"
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Deb Robertson

August 21, 2026

5  out of  5
rating by Deb Robertson
"Very nice people, they offer a drink or coffee when visiting. Very clean office, great customer service and substantial savings with great coverage. Recommend them to everyone"
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Marlana Wood

August 21, 2026

5  out of  5
rating by Marlana Wood
"Jacqi is great to work with, highly recommend"
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Dianne Austin

August 21, 2026

5  out of  5
rating by Dianne Austin
"Such a lovely and knowledgeable group of individuals. Can and are willing to help with any and all insurance questions. Katie Boitnott is truly amazing, such a warm smile, and kind hearted. Anytime I come in the office, I always feel welcomed."
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Douglas Lahren

August 21, 2026

5  out of  5
rating by Douglas Lahren
"Fantastic team and fantastic service!"
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Katie Boitnott

August 21, 2026

5  out of  5
rating by Katie Boitnott
"Love the team at Jacob Lewis State Farm!! Great people!!"
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Jacqi Byrnes

August 21, 2026

5  out of  5
rating by Jacqi Byrnes
"The whole team is super helpful and friendly!"
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Charles Wingfield

August 21, 2026

5  out of  5
rating by Charles Wingfield
"The team there is great and very helpful! I have been very happy with their rates too!"
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Brandy Dillon

August 21, 2026

5  out of  5
rating by Brandy Dillon
"Jacob Lewis State Farm goes above and beyond for their customers! 5 stars for the best service out there."
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Charles Edwards

August 11, 2026

4  out of  5
rating by Charles Edwards
"It's a gloomy overcast day, you're going to make an insurance payment "ugh". You open the office door everyone greets you. Your agent "Debbie" who is very knowledgeable of her job finds and gets the best bang for your buck. You leave feeling she really went beyond her duty to find best policy. Thanks Debbie! Left with a smile."